Frequently Asked Questions

//Frequently Asked Questions
Frequently Asked Questions 2017-06-23T11:21:01+00:00


We believe that physical therapy should not be performed in a group environment. Gyms and wellness centers, where people may exercise independently and unsupervised, are appropriate for the uninjured, healthy population. When injuries and pain are concerned, however, the patient should receive private, uninterrupted treatment, provided by a skilled professional such as a PT.

At One-on-One Therapy, we utilize a team approach to wellness, incorporating all the members of the Equipoise team into your treatment. Whether it be massage therapy, Pilates, nutrition, orthotics or a fitness program, we make sure that each patient’s specific needs are met.

Physical therapists (PTs) are health care professionals who diagnose and treat people of all ages who have medical problems or other health-related conditions that limit their abilities to move and perform functional activities in their daily lives. PTs also help prevent conditions associated with loss of mobility through fitness and wellness programs that achieve healthy and active lifestyles. (taken from
PTs must have a graduate degree from an accredited physical therapy program before taking the national licensure examination. The minimum educational requirement is a master’s degree, yet most educational programs now offer the doctor of physical therapy (DPT) degree. Licensure is required in each state in which a physical therapist practices. (taken from
PTs perform a variety of interventions, including manual therapy, neuromuscular re-education and therapeutic exercise. Modalities, including ultrasound and electric stimulation may also be used as an adjunct to manual therapy and muscle re-education.

At One-on-One Therapy, each patient receives one hour of uninterrupted treatment at each visit. All treatments are performed by PTs; we do not employ assistants, aides or technicians. Exercises are supervised, to ensure correct technique. Each patient is also instructed in a home exercise program, to complement what is performed in the clinic, as well as instruction in proper posture, body mechanics, work station set-up and ergonomics.

Bring a comfortable change of clothes. For lower extremity and spine diagnoses, shorts are appropriate. For upper extremity and cervical diagnoses, a tank top or sports bra is preferred. We have locker facilities, with showers, for your convenience.

Please come prepared with all necessary paperwork completed. Paperwork can be downloaded, or faxed / emailed to you by our patient care representative. If you have any notes from your physician, or test results, you may bring them as well.

One-on-One Therapy makes every attempt to provide the highest quality service. In doing so, we aim to keep costs down. We are an out-of-network provider for all insurance companies. The patient is required to pay his/her deductible and co-insurance at each visit. We will file the insurance claim for you.
Georgia state law allows the patient to receive a physical therapy examination without a referral from a doctor. There are some instances where a referral is not necessary. These include the patient who is returning to physical therapy within 60 days of discharge from prior physical therapy, and those who are interested in fitness and wellness programs.

Should you not have a referral, we are happy to refer to one of the numerous physicians with whom we work so that you may obtain one.

Some insurance companies will not reimburse physical therapy services without a referral.